Shipping

At LED Energy Plus, we aim to make shipping simple, reliable, and affordable. We work to process orders promptly and deliver your LED lighting products as efficiently as possible throughout the United States.

1. Free Shipping

  • Orders over $99 (before taxes) qualify for free standard shipping within the United States.

2. Standard Shipping Rate

  • Orders under $99 are subject to a flat standard shipping fee of $9.95.
  • Any applicable shipping charges will be displayed during checkout before you complete your purchase.

3. Processing and Delivery Times

  • Orders are generally processed within 1 business day.
  • Standard delivery typically takes approximately 3–4 business days, depending on your location.
  • Delivery estimates may vary due to carrier schedules, weather conditions, holidays, or other circumstances beyond our control.

4. Order Cancellations and Changes

If you need to cancel or update an order, please contact our customer support team as soon as possible. We will make every reasonable effort to accommodate your request before the order is shipped.

5. Damaged or Missing Items

  • Please inspect your order as soon as it arrives to ensure all products have been delivered in good condition.
  • If your order contains damaged, defective, or missing items, please contact us within 7 days of delivery.
  • Please provide your order number, a description of the issue, and supporting photographs when applicable so our team can investigate and assist with a resolution.

6. Contact Us

If you have questions about shipping, delivery, order tracking, or any other order-related concerns, please contact LED Energy Plus:

LED Energy Plus
Website: ledenergyplus.com
Phone: (678) 538-7884
Email: support@ledenergyplus.com
Address: 6455 Jimmy Carter Blvd Suite A, Norcross, Georgia 30071, United States.